User interfaces and accessibility are some of the most important
aspect of an application. It can have a million features, it can
do a thousand things once, but if it doesn't look quite right
then it will be a disaster. Take Linux for example. This open
source (free) operating system has been around for quite a
while, and it has been very appreciated for its stability and
speed. However, in its earlier days it lacked a user interface,
which made it very unattractive to the general public. While a
few years back Linux was used only by system administrator and
computer freaks, Microsoft's Windows was all over the place,
pumped up by its friendly user interface, even though it had a
lot of bugs and was very unstable. Today's things are quite
different. People have learned from their mistakes and now, most
operating systems, including Linux, use a graphical interface
and are very user-friendly - things that in the past you could
do by writing lines and lines of instructions, you can now do
with a few clicks. This major improvement has brought in a whole
new class of users, and the popularity of this operating system
has increased considerably. This is why the user interface
matters a lot to the average computer user, and icons are one of
the most important issues at matter. But why use icons and not
plain text? Well, icons are visual mnemonics, that is, they are
easier to remember. We see an icon a few times (or maybe once)
and we "learn" it, and afterwords we associate the image with a
certain action. The same thing happens with text, but it's a lot
faster to "read" an icon than it is to read a text, which makes
icons a lot more recommended. Furthermore, adding icons to the
important components of your application will sometimes save you
from the frustration of answering the users who are not very
familiar with the application and have trouble finding out how
to use a certain feature. For example adding a question mark
icon next inside the help button will make it easier for users
to figure out where they can get help.
Today's developers know that users will learn how to use a
certain application a lot faster if its interface looks like the
applications they are already familiar with. Take for example a
Mac: can you see how all applications look pretty much the same?
So it's really easy to start using new applications, and you
don't have to read the manual to see what each button does,
because most likely you'll figure out that on your own. But
there are two sides to this: if all applications look more or
less the same, where is the uniqueness? Then again, if the
application is totally unique, users might find it difficult to
get acquainted with. So the best way to go is to use an
interface that combines both these rules - not an "average"
looking user interface, but also not a totally unique one. It's
easy to get stuck with this idea, but this is where icons come
in.
Icons are the easiest way to differentiate your application,
while still keeping a note of familiarity. Most developers have
found it very efficient to replace the operating system's stock
icons with their own custom-made icons. How? Well, start with
the little things. Try adding shadows to icons, or maybe apply
different effects (emboss, blur, add a border, etc.) using a
graphics editor. Another approach is to change the icon's
colors. Make them all blue, yellow, or some other color you
might think it would look great with the rest of the interface.
A toolbar with enhanced, yet similar buttons (for example
replacing the New, Open, Save, Print, Cut, Copy, Paste icons)
really improves the overall interface. After replacing the
icons, it's a lot easier to make the next step and start
changing colors. But what to do with these old-fashioned users
that like to keep it simple? How about people with special
needs, who might have problems reading small texts or seeing
some colors. Also, there must be a way for all the people - and
it's really a mystery here - who like the same old icons and
colors on all their applications. Fortunately, the answer is
simple: different application skins! It's a good idea to have a
"standard" skin for the users who like to keep it simple,
offering the basic features in a really easy to use manner, and
then to create a few more enhanced skins for the people that
like different interfaces - big fat buttons with shiny icons for
the main applications features, or perhaps lots of toolbars with
many buttons for advanced users. Again, the easiest way to
creating new skins is changing the icons and colors. You don't
really have to change the layout of the application and move all
the toolbars/buttons/windows around, for it might require
sometimes too much work. But replacing icons is really easy.
Voila! You have a new skin!
Today's computer applications are focusing more and more on
graphics, and especially icons, while text interfaces are
becoming less popular. The modern applications' interfaces use
icons and text as well, but paying a special attention to icons.
This way it's a lot easier for users to learn how the
application works, so therefore they will accomplish their tasks
quickly. An intuitive interface and standard behaviors don't
require much explanation, and a well-designed application must
not get into the user's way, but must provide fast access to its
most important features. This is the general rule which brought
Microsoft millions and millions of dollars for it's main product
- the Windows operating system - so why shouldn't we follow
their example?
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